Artwork and ordering guidance
What to Ask Before Ordering Custom Packaging
Published 2026-02-04
A buyer’s checklist: specification, certification language, timelines and claim risk.
Specification questions
What exact material construction is quoted?
What thickness or grade assumptions are included?
What print method is assumed?
Claims and certification questions
What documentation supports compostability statements for this SKU?
What should customers be told about disposal?
Commercial questions
What MOQ tiers exist?
What changes if artwork is delayed?
What is included in freight vs ex-works?
Next step
If you want pricing for custom compostable mailers, request a quote. If you are still researching, get the guide first.
FAQ
Our compostable packaging is made from non-GMO, PFAS and BPA free, renewable corn starch and PBAT. It can be made food safe if required. Our other compostable items, such as plates, bowls, cups and cutlery, are made from PHA/sugar cane and are BPA and PFAS free. They are also food safe. Our boxes are made from FSC certified forests and recycled cardboard.
Yes. Unlike other companies, all our compostable products are certified to the ABA requirements for home and/or industrial composting. Always make sure products carry the certification logos. Being biodegradable is not enough.
Depending on the quantities you are looking for, the average time from placing an order to receiving your custom packaging is around 8 to 10 weeks. However, if you need it faster, we can shorten that time.
This mainly depends on what custom product you are looking for. We can go from as low as 2,000 pieces for mail satchels, and 10,000 pieces for most other packaging types. Anything less than that is usually not cost-effective and can produce unnecessary waste, which we definitely do not want.
Almost anything your imagination can come up with. Just ask. You can choose the colours, size and everything in between to suit your brand.
Most definitely. Our design team can help you with your design, and best of all, it is free.
We have produced over 750,000 custom packages for a wide range of clients, including government, retail, charities and more. We have got it down to a fine art.
Made-to-order mailer bags for ecommerce shipping, with options for custom print and sizing. They are intended as an alternative to conventional plastic mailers for brands that want stronger presentation and a more considered materials choice.
Yes our mailers are designed for ecommerce and are made to be durable and waterproof.
Yes. Custom print is central to the offer, from logo-only through to fuller artwork depending on your brief.
Yes — we work with ecommerce brands worldwide. Delivery timelines and freight options are confirmed during quoting based on your location, order specification and shipping method.
Tell us what you need on the quote form and we will advise whether samples are the right next step for your specification.
We review your request, confirm missing details where needed, then provide quote guidance and recommended next steps.
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